The Maxwell New York City Hotel, New York City - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

541 Lexington Avenue, New York City, New York, United States of America, 10022

The Maxwell New York City, a 4-star hotel on Lexington Avenue, features a business center, ballroom, and wedding services, complemented by a newspaper stand and library.

Contemporary Room Amenities

The Maxwell New York City houses 697 air-conditioned rooms with minibars, flat-screen TVs, and designer toiletries. Each unit offers city views, safes, work desks, and tea/coffee facilities.

Dining and Drinks

The Heartbeat restaurant serves breakfast from 7:00 AM to 11:30 AM on weekdays, plus lunch and dinner. A bar/lounge provides beverages.

Fitness and Business

The Maxwell hosts a 24-hour fitness center, beauty salon, and spa treatments. The property encompasses 3,712 square feet of conference space with express check-in services.

Central Manhattan Location

Located 0.5 miles from Grand Central, the hotel sits 3 minutes from 51st Street Subway Station. Times Square, Fifth Avenue shopping, and Rockefeller Center are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Cozy Queen Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Standard Queen Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior King Room

Max:

2 persons

20 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

New York City 3.5 mi

Airports

LaGuardia (LGA) 7.3 mi

Teterboro (TEB) 13.4 mi

Train

Grand Central Station2000 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 65 per day

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Currency exchange
Souvenir store

Sports & Fitness

Exercise gym
Fitness studio

Services

Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Children

Cribs

Spa & Leisure

Spa & wellness center

Room features

Free Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Paid movies
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

541 Lexington Avenue, New York City, New York, United States of America, 10022

Map view

541 Lexington Avenue, New York City, New York, United States of America, 10022

City landmarks

20 West 34th Street

Empire State Building

3500 ft

Square

Times Square

4300 ft

Parks

Central Park

1.8 mi

Landmark

Rockefeller Center

2200 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

2200 ft

Parks

Bryant Park

4400 ft

Parks

The High Line

1.9 mi

Museums

The Metropolitan Museum of Art

1.7 mi

Libraries

New York Public Library

3800 ft

Museums

The Museum of Modern Art

2700 ft

Square

Macy's

1.2 mi

Tower

Trump Tower

3500 ft

Broadway Theatre

Broadway

4800 ft

New York City

Manhattan Skyline

1.1 mi

Museums

American Museum of Natural History

1.7 mi

Museums

Madame Tussauds New York

1.1 mi

Zoo

Central Park Zoo

1.1 mi

Gallery

Frick Collection

1.3 mi

Public Building

United Nations New York

3900 ft

Libraries

Pierpont Morgan Library

4200 ft

Square

Herald Square

1.2 mi

150 E 36th St # 158

Sniffen Court Historic District

3700 ft

Stadiums

Madison Square Garden

1.7 mi

Museums

Intrepid Sea

1.5 mi

Square

Pulitzer Fountain

4600 ft

Nearby

Church

St. Patrick's Cathedral

1400 ft

405 Lexington and 42nd St.

Chrysler Building

2000 ft

Mall

Fifth Avenue

1800 ft

Midtown East

500 ft

Restaurants

Spice Symphony

500 ft

150 E 50th St Between Lexington & 3rd Avenue

Toscana 49

300 ft

143E 49st Between Lexington and third AV

The National Bar & Dining Rooms

300 ft

557 Lexington Ave Midtown

Heartbeat

100 ft

541 Lexington W

Heartbeat at the W New York

200 ft

149 E 49th St

Lexington Brass

400 ft

517 Lexington Avenue

Irving Farm Coffee Roasters

300 ft

89 E 42nd St Grand Central Terminal Lower Concourse

Upstairs at the Kimberly

500 ft

145 E 50th St The Kimberly Hotel

Bistango at the Kimberly Hotel

500 ft

145 E 50th St

Abaita

400 ft

145 E 49th St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.6

Location

8.8

Service

6.4

Dining

5.4

3.5/5 based on 5741 reviews

#294 of 510 hotels in New York City based on Tripadvisor

Alex

United Kingdom, March 2025

5.8/10

My stay at The Maxwell was a mix of great moments and frustrating downsides. The location is fantastic, putting me right in the heart of Manhattan, which made exploring the city so easy. However, I faced significant issues with the lifts, which often left me waiting far too long, and the breakfast options were overpriced and underwhelming.

Rooms

6.0

The room I eventually settled into was quite comfortable and spacious, perfect for a couples getaway, especially after switching rooms a few times due to different issues.

Service

5.0

While I encountered a helpful staff member who got me tickets for a hockey game, my experience with management was not great. They were rude when addressing payment issues, which soured my stay.

Location

8.0

The location was absolutely perfect! Right on Lexington and close to major tourist spots like Central Park and Times Square made it easy for me to explore the city.

Dining

5.0

Dining options at the hotel left much to be desired; the breakfast was especially pricey and lacked variety, making it a bit of a disappointment.

Facilities

5.0

The facilities were adequate, but the attention to detail could be improved. I encountered noisy ventilation in my room, which detracted from my comfort.

Molly

United Kingdom, February 2025

6.8/10

I had a pleasant stay at The Maxwell New York City, thanks to the helpful staff and the hotel's prime location close to popular attractions. However, I was disappointed by the lengthy wait for breakfast and unexpected room charges. Overall, it was a good experience but had a few hiccups that could easily be improved.

Rooms

8.0

The rooms were comfortable and clean, but I did notice that some furnishings in common areas looked old and in need of attention.

Service

8.0

The staff were very friendly and accommodating. They did seem to overlook some of the benefits available to guests, which was disappointing.

Location

9.0

Location is perfect! Being on Lexington and close to 5th Avenue made it convenient for getting around and visiting nearby attractions.

Dining

7.0

The breakfast had long wait times which led me to dine elsewhere. While the food was decent, it felt unnecessary to pay for what should have been complimentary.

Facilities

7.0

The hotel offers good facilities like room service and laundry, although there were some issues with breakfast timing during my stay.

Stella

United Kingdom, December 2024

6.8/10

My stay at The Maxwell had its ups and downs. The location was fantastic for exploring New York, but I encountered several issues with the service and room amenities. Overall, it was a mix of a great spot and some frustrating aspects.

Rooms

6.2

I found my Superior Queen Room spacious and clean, although I was disappointed by the lack of available outlets. I had to unplug lights to charge my phone, which was inconvenient (especially when traveling).

Service

5.0

The staff seemed polite and accommodating when I called ahead about my needs. However, the front desk didn't answer when I needed assistance during my stay, which was frustrating. It felt like they weren't attentive enough overall.

Location

8.3

The location was a huge plus! I appreciated being close to Times Square, the Empire State Building, and many great shops. It made my trip much easier and enjoyable.

Dining

5.0

Breakfast options were quite limited, and starting service at 7:00 AM didn't work for my schedule. I ended up going out for coffee and breakfast from nearby places instead.

Facilities

5.0

While the hotel offered room service and dry cleaning, the overall cleanliness could use some improvement. I noticed issues like a filthy men's restroom in the lobby that raised some concerns about hygiene.

Andrew

United Kingdom, November 2024

6.0/10

My stay at The Maxwell was mostly enjoyable due to its fantastic location and the spacious rooms. Unfortunately, I encountered a few drawbacks, such as slow lift service and disappointing dining options. However, the staff were friendly and responsive, making the experience more pleasant overall.

Rooms

8.0

I eventually enjoyed a spacious penthouse suite, which had amazing views. However, the initial room had a cannabis smell that was concerning (especially with a pregnant partner).

Service

9.0

The staff were genuinely friendly and willing to help, especially when Kevin from management promptly addressed my issues during the stay.

Location

10.0

The location is absolutely perfect for exploring Midtown Manhattan, with major attractions and eateries all within walking distance.

Dining

5.0

Dining options were quite underwhelming; the breakfast was overpriced and not worth it, and the cocktails were poorly made (my mojito was a letdown).

Facilities

6.0

The fitness center was nice, but the lift service was frustrating. I sometimes waited too long to go up or down the floors.

Ava

United Kingdom, October 2024

7.2/10

My stay at The Maxwell was a mixed bag. The location was spot-on, making it super easy to explore tons of touristy spots. However, I had a few maintenance issues, like a dusty room and some unexpected noise due to nearby construction, which really threw me off. The dining experience didn't impress me either, considering the high price tag for breakfast.

Rooms

5.0

The Cozy Queen room was cute but a tad cramped for my liking, especially without a proper wardrobe. I did notice some dust and even a hair in the shower, which was a definite letdown.

Service

5.5

The staff could have been a bit nicer, to be honest. I experienced some moments where their responses felt almost rude when I was trying to address some issues.

Location

9.0

This hotel's location absolutely rocks! I could easily walk to The Four Seasons and other major attractions like Times Square. Perfect for a first timer in NYC.

Dining

5.5

The breakfast was just okay, and honestly, not worth the steep price. The setup was also chaotic, making the experience pretty frustrating.

Facilities

6.0

While they offered some nice facilities like room service and laundry, I missed having a coffee machine in the room and free Wi-Fi. It just felt a bit outdated and not very accommodating.